Effective Date: 12 May 2026
Fishball Ltd (“we,” “our,” or “us”) is a company registered in the United Kingdom that develops and publishes a variety of applications (“apps”). These apps are provided as commercial services and are intended for use as is.
This Privacy Policy informs visitors and users (“you,” “your”) regarding our policies on the collection, use, and disclosure of Personal Information when you use our Service.
By choosing to use our Service, you agree to the collection and use of information in accordance with this policy. The Personal Information we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at fishball.app, unless otherwise defined herein.
For a better experience while using our Service, we may request you to provide certain personally identifiable information (“Personal Information”). This may include, but is not limited to:
The information that we request will be retained on your device and is not collected by us in any way, unless explicitly stated otherwise.
Our apps may use third-party services that collect information used to identify you. These services have their own privacy policies, which we encourage you to review:
On iOS, Apple requires us to ask for your permission before tracking your activity across other companies’ apps and websites for personalised advertising (via Google AdMob). You can grant or decline this at the system prompt that appears the first time we serve an ad, and you can change your choice at any time in Settings → Privacy & Security → Tracking. Declining limits ads to non-personalised content; the app’s other functionality is unaffected.
Any in-app payments are processed entirely by Apple App Store (iOS) or Google Play (Android). We never see your payment card details. We use RevenueCat (above) to track entitlement status — for example, whether you have made a one-time purchase or have an active time-limited pass — so the app can unlock the corresponding features and support cross-device restore.
We want to inform you that whenever you use our Service, in the event of an error in the app, we collect data and information (through third-party products) on your device called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when using our Service, the time and date of your use of the Service, and other statistics.
This data is used solely for troubleshooting and improving the app’s performance.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from websites that you visit and are stored on your device’s internal memory.
This Service does not explicitly use cookies. However, the app may use third-party code and libraries that use cookies to collect information and improve their services. You have the option to accept or refuse these cookies and to know when a cookie is being sent to your device. If you choose to refuse our cookies, some portions of the Service may not function properly.
We may employ third-party companies and individuals for the following reasons:
These third parties may have access to your Personal Information, but only to perform the tasks assigned to them on our behalf. They are contractually obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, and we strive to use commercially acceptable means to protect it. However, please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we work to safeguard your data, we cannot guarantee its absolute security.
We retain different categories of data for different periods:
You can request earlier deletion of data we hold by contacting us using the details in Section 12.
This Service may contain links to other websites. If you click on a third-party link, you will be directed to that site. Please note that these external sites are not operated by us. We strongly advise you to review the privacy policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we will promptly delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take appropriate action.
If you are located in the United Kingdom or European Union, you have certain rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the EU General Data Protection Regulation (GDPR). These may include the right to:
To exercise any of these rights, please contact us using the details in Section 12. If you are in the UK and are not satisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
This Privacy Policy and any disputes arising under it are governed by the laws of England and Wales. Fishball Ltd is a company registered in the United Kingdom and is subject to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any significant changes by posting the new Privacy Policy on this page and, where appropriate, within the app.
If you have any questions or suggestions about our Privacy Policy, please contact us at yo@fishball.app.